FAQ | Eastern Signs Incorporated

After an order is processed, how long will the job take to be completed?

A job is complete depending on how large, small, detailed or demanding the order is. Each job requires its own sufficient amount of time to design, manufacture and install your desired signage that is made custom especially for you.

What is a "proof"?

After your order has been processed, it is sent to the designer who creates the image, the size requirements, materials and tools needed in order to create a proof. Once the all the information is put onto the proof, it is sent, e-mailed, or viewed by the customer in person to approve. If any changes are needed to be made, then the proof will be revised in order to meet your desired requirements before any actions take place.

Why do I need to look at a proof if I've already given you everything I need to have done?

Proofs benefit you and us as well because it prevents any mistakes or miscommunications from being processed into the order. Once all the measurements are taken down and all the information being transferred over into our hands, we only wish to double check that everything is correct. We wish to make the process as efficient as possible, so by using proofs, you are able to view your signage in a 3-D image that you can visualize and approve.

Do I still need to approve a proof if I bring my work in on disk?

Information on a disk can still be misinterpreted, especially without the customer being aware of any accidental resizing or color distortion that can be possible by file transfers. We strive to meet the expectations of the customer, so even if the work is all provided on a disk, proofs can still ensure quality work.

How do I go about getting an estimate from you?

If you are already aware of what you wish to order, then feel free to contact us by e-mail, phone, fax, or even coming into our store! Smaller orders can be placed through e-mail or through a phone call. For quality work on larger job projects, visiting our store would be your best bet in order to ensure all the information is accurate.

Do you offer wholesale discounts?

Wholesale discounts vary depending on the signage and its cost. Please feel free to contact us with more information about wholesale.

How do I know which size is the most effective and visually appealing?

Depending on where your signage will be located, the size of your sign depends on you. On our website, we have a chart that shows the amount of distance each size can be visible from a certain distance and speed. (Some sizes may not be allowable based on dimension requirements for that specific job site).

What is the best color combination for my signage?

Color combinations also depend on your personal preference. Most often, there are certain color schemes for specific places like eateries tend to have more red and yellow, whereas chain hotels like to add in their own personal colors including blue or burgundy. Also located on our website is a sample page of color combinations on signs so you can see the look of the colors before you order!

Is everything made in-house?

For best quality results, we do everything in-house. In a survey taken by our knowledgeable staff, our engineering and sign permit process allows the best work enforced by our team. Our customers can feel assured that all the work put into their signage is done by experienced electrical engineers and sign experts who check and recheck that everything is entirely flawless. From the ordering process to installations, our work is greatly approved by each city regulations.

Do you have any advise or suggestions for me before I place an order?

Download following information in pdf format.

How many types of Licensed sign contractor are in The State of California ?

There are two difference types : C45 & D42

C45 - Sign Contractor California Code of Regulations
Title 16, Division 8, Article 3. Classifications
A sign contractor fabricates, installs, and erects electrical signs, including the wiring of such electrical signs, and non-electrical signs, including but not limited to: post or pole supported signs, signs attached to structures, painted wall signs, and modifications to existing signs.
Authority cited: Sections 7008 and 7059, Reference: Sections 7058 and 7059 (Business and Professions Code)

D42 - Non-Electrical Sign Installation California Code of Regulations
Division 8, Title 16, Article 3. Classification
A non-electrical sign installation contractor fabricates and installs all types of non-electrical signs, including but not limited to: post or pole supported signs, signs attached to structures, painted wall signs and modifications to existing signs.

Eastern Signs, Inc. is C45 LICENSED SIGN CONTRACTOR